Filters:
Live · Updated 07 Jun 2026, 11:15
eNPS Score
42
/100
+7 pts
vs last quarterGood Range
Promoters 61%Passives 20%Detractors 19%
+0.4 this month
7.8/10
Overall Satisfaction
Weighted avg across all depts
+182 this cycle
1,247
Total Responses
Across 6 departments
+5.2% vs last survey
73.4%
Response Rate
Target: 75% — on track
Alert
31%
Operations Alert
Negative sentiment — above 25% threshold
+6pts this week
Sentiment Mix
Positive58%
Neutral27%
Negative15%
AI
AI InsightWork-life balance concerns in Operations are driving the sentiment dip. Manager 1:1 frequency correlates at R²=0.74 with eNPS.
Sentiment
1,247 responses
Positive
72358%
Neutral
33727%
Negative
18715%
eNPS Trend
6-month rolling · Jan–Jun 2026
eNPS
Target
Top Themes
AI-extracted · 6 themes
Satisfaction by Department
Score out of 10
Regression Analysis
Manager 1:1 frequency vs eNPS
0.74
R² value
Strong positive correlation. Departments with weekly 1:1s score +14 eNPS pts higher.
Correlation Matrix
Department × Satisfaction Driver
NegPos
Work-Life
Mgr Support
Career
Pay
Collab
Tools
Eng
0.82
0.71
0.68
0.55
0.74
0.61
Sales
0.64
0.88
0.72
0.81
0.59
0.67
HR
0.91
0.75
0.83
0.62
0.78
0.54
Ops
-0.31
0.42
-0.18
0.35
-0.22
0.28
Mktg
0.73
0.66
0.79
0.58
0.85
0.71
Fin
0.58
0.61
0.64
0.72
0.63
0.80
-1.0+1.0
Department Health Overview
Week-over-week delta · Click column headers to sort
1 Alert
2 Watch